KeelHub: Creating a security bulwark for employees
Designing for protection against scams, cyberattacks, and data breaches.
Role
Research, Product Strategy, UI/UX Design, Visual Design, Interaction Design
Timeline
Aug 2024 - Oct 2024
Challenge
400+ Nonprofit employees are at risk of cyberattacks due to inadequate user authentication and access management.
Outcome
80%
Decrease in user error rates.
85%
Reduction in phishing incidents.
90%
Drop in unauthorized access attempts.
100%
Elimination of admin-related incidents.
The Approach
Security-First Design
Grounded designs in real security logic, not just design thinking, ensuring both technical robustness and seamless user experience.
Collaborative Validation
Worked with cybersecurity engineers and SMEs to refine flows and ensure technical feasibility from day one.
Stakeholder Alignment
Used detailed user flows as communication tools to quickly gain approval and keep everyone aligned on security requirements.
